商务英语电话英语

最常用的接电话英语口语大全

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近年来,英语继续教育的快速发展极大地促进了中国全民英语水平的提高,同时也推动了社会的繁荣进步。小编精心收集了最常用的接电话英语口语,供大家欣赏学习!

最常用的接电话英语口语大全
  最常用的接电话英语口语1

1.接电话必备第一句:自报家门

经典表达:

Hello, ABC Company. This is XXX. How may I help you?

您好,ABC公司,我是XXX。有什么可以帮您吗?

举一反三:

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接电话必备第二句:Ta不在,请稍等片刻。

经典表达:

XXX is not available at the moment. Could you hold for a few minutes please?

XXX现在无法接听您的电话,您能稍等片刻吗?

举一反三:

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接电话必备第三句:我为您转接。

经典表达:

I’ll transfer your call to XXX.

我将为您转接到XXX.

举一反三:

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接电话必备第四句:稍后再打给您。

经典表达:

Would you leave your name and number and I can call you back?

您能留下您的姓名和电话吗?我稍后再打给您?

举一反三:

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接电话必备第五句:您需要留个口信吗?

经典表达:

May I take a message for you?

我能为您留个口信吗?

举一反三:

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

6.接电话必备第六句:您能再重复一遍吗?

经典表达:

Would you repeat that please?

请您再重复一次好吗?

举一反三:

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接电话必备第七句:感谢致电,结束通话

经典表达:

Thank you for your calling, have a nice day.

感谢致电,祝您度过愉快的一天。

举一反三:

Thank you for calling, goodbye.

Thank you very much, goodbye.

  最常用的接电话英语口语2

1.打电话的人找的是你自己

A: Is Daisy there?

Daisy 在吗?

B: This is she.

我就是。(注: 男的用"This is he." 下同,不再解释)

举一反三:

You’re speaking/talking to her.

你正在跟她说话。

This is Daisy.

我就是Daisy。

That’s me.

我就是。

2.打电话的人要找的人不在

A: May I speak to Mr. Gates?

请问Gates 先生在吗?

B: He’s not here right now.

他现在不在这里。

举一反三:

He’s out.

他出去了。

He’s in a meeting right now.

他现在正在开会。

You’ve just missed him.

你刚好错过他了。

He’s just stepped out.

他刚好出去了。

3.打电话的人要找的人不在, 问对方是否要留言

A: Can I talk to Mark?

我可以跟Mark 讲话吗?

B: He’s out on his lunch break right now. Would you like to leave a message?

他出去吃午饭了, 你要留言吗?

举一反三:

He’s not available right now. Can I take a message?

他不在, 我可以帮你传话吗?

4.打电话的人问他要找的人何时回来

A: Do you know when he will be back?

你知道他什么时候会回来吗?

B: I’m sorry. I don’t know.

抱歉, 我不知道。

举一反三:

I have no idea.

我不知道。

He should be back in 20 minutes.

他应该二十分钟内会回来。

5.打电话的人问他要找的人在哪里

A: Do you have any idea where he is?

你知道他在哪里吗?

B: Sorry. I don’t know.

抱歉, 我不知道。

举一反三:

He’s at work right now. Do you want his phone number?

他现在在上班。你要不要他的电话号码?

  最常用的接电话英语口语3

喂!

Hello. *英语中接电话的人先说“Hello”。

Hello. (喂!)

Oh, hello. Is Mark there? (喂,马克在吗?)

对,我就是。

Speaking. *对方要找的刚好是自己,就以这句“我就是”回答。

This is he. *女性用“This is she”。

This is Mr. Sato speaking. (对,我是佐藤。)

This is. *有点儿生硬的感觉。

是我呀。

It's me. *常用于像夫妻间关系非常亲密的场合。

ABC商务学院。您有什么事?

ABC Business College, may I help you? *公司等工作场所接电话时的一般对答方式。个人家庭接电话时只需说“Hello”。

Thank you for calling ABC Business College.

Can I help you?

您是哪位?

Who's calling, please?

Who's speaking, please?

Who is this, please?

May I ask who's calling?

Who should I say is calling?

您想找哪位接电话?

Who in particular would you like to talk to? *in particular“特别”、“尤其”。

他一直在等您的电话。

He's been expecting your call. * He's是He has的省略形式。Expect“抱有希望地等待”。

您要找哪个铃木?

Which Suzuki do you want to talk to?

这儿有三位姓铃木的。

There are three Suzukis here.

您能过会儿再打吗?

Would you mind calling back later?

Could you call back later?

请转103.

Extension 103, please. *extension“延长”,在这里表示“分机电话”。

May I have extension 103?

Could I have extension number 103


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